Return Policy

Returns:

a. All returns must be within 30 days of the date of invoice. All returned products must be in original, unopened, & resalable condition, identical to the condition that it was received in, with all original documentation, boxes, etc. All returns are subject to a 25% restocking fee.

b. There are no returns on used parts, closeouts, or special order items. Special order items lude, but are not limited to: Wheels, Body Kits, and any JDM (Japanese Domestic Market) item. All returns must arrive at the tctopia.com office as listed below within 30 days of the date of your original invoice.

c. Make sure to insure the product when you ship it back to the tctopia.com offices. If we receive an item that was damaged, or your package is lost by the Courier, you will receive no credit from tctopia.com and you must take up the damage claim with the Courier. You assume all responsibility associated with processing an insurance claim with the Courier you select.

d. All returns must have an RGA (Returned Goods Authorization) number on them or we will refuse the shipment! To get an RGA number, email our Returns Dept at  returns@tctopia.com">]returns@tctopia.com[/link].

e. If you are using UPS, FedEx, Airborne, or any courier other than the U.S. Postal Service, then your return is shipped as follows:

tctopia.com .

RGA # xxxxx (provided by us)

All authorized returns must be in their original condition, include all components, and cannot be disassembled or damaged due to incorrect installation. Returns missing components will not be credited. We are not responsible for installation errors. We are not responsible for labor expenses, towing expenses, additional repair expenses or rental car expenses caused by the use of wrong or defective parts during installation.